By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this website. The materials contained in this website are protected by applicable copyright and trade mark law.
Intellectual Property Rights
All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the website shall remain the sole property of Pocka Dola PTY LTD or its licensors. The use of our content and/or intellectual property and trademarks is forbidden without the express written consent from Pocka Dola PTY LTD.
You must not:
- Rent or sell material from our website.
- Redistribute any content from our website, including onto another website.
- Republish material from our website without prior written consent.
- Reproduce, create derivative, duplicate, copy or otherwise exploit material on our website for any purpose.
You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s enjoyment and use of the website. Prohibited behavior includes causing inconvenience or distress to any other user, harassing or transmitting offensive or obscene content or disrupting the normal flow of dialogue within our website.
You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.
When using our services you agree to allow our technicians to enter your home to clean your carpets, ducts, upholstery, tile and grout, rug and mat, car interior, mattress, and to implement carpet flood and water damage restoration techniques on your carpets and flooring.
We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.
Guarantee and Notice of Cancellation
Complaints in regard to workmanship must be reported within twenty four hours of the completed service and all requested details must be provided, any failure to comply to these terms will deem the 100% 48 hour money back guarantee void and unenforceable. In addition, should you choose to cancel any bookings you are required to call within twenty four hours of that booking otherwise a late cancellation fee of $70 will be charged.
As of July 2, 2018 all Pocka Dola technicians will wear body cameras to record any violence from the people they are trying to help.
Pocka Dola PTY LTD may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be enforceable and binding.
Limitation of Liability
THE MATERIALS AT THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL Pocka Dola PTY LTD OR ITS AGENTS OR OFFICERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY OR DEATH) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF Pocka Dola PTY LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.
Pocka Dola PTY LTD
6/677 Park Street, Brunswick VIC 3056
(03) 9111 5619